Public Service Announcement Alert
No matter where you stand on various political issues, you value money.
Last summer, I took two simple steps. After reading that about 25 of our household electric bills are from lighting, I did some math. I looked up those Compact Fluorescent Light Bulbs, that produce 75 watts of light with an 11… »
Eventually, most individuals (or at least their families) will consider, at some point in their lives, living in a “community”. In easrlier times, these were called “The Home”, “The Old Folks Home”, “The Nursing Home”, and other names that, while not necessarily inaccurate in all… »
I have long maintained that good customer service is not hard. After 15+ years in the hospitality and service industry, it really comes down to some simple measures:
* Enjoy what you do
* Hire people who have energy and enjoy the business.
Ok, sounds easy enough. How… »
No matter how long you have been in your industry, no matter how much you know, it is still wise to plan out your presentation.
Don’t get too caught up in… »
Well, everyone else is entering the fray, why can’t I?
For the past few months, I occasionally get asked my opinions on college football. I answer, with honesty, that I really… »
Ok, I’ll be the DC…the “Designated Curmudgeon”.
You’re all thinking it, it’s just that nobody wants to say it. Stop the madness with all of these fundraisers!
When I was a kid… »